Each piece is handmade to order; therefore, it will take us fifteen to twenty working days to craft your jewel.
The shipping cost and time will be calculated depending on the country. Worldwide shipment is possible. Since we are an Antwerp based brand, all deliveries in Antwerp are granted without cost.
Because each piece is handmade to order, we are not able to accept returns or offer refunds if you have a change of heart. Please choose wisely before ordering your jewel and make sure you select the correct size.
We offer a six-month warranty for all gold plated jewelry.
After this six-moth warranty, we offer a gold plating service. Pricing will depend on the weight of the piece.
We also offer a twenty-four-month warranty for hidden flaws.
After this period, or if your piece is damaged by accident, we offer a repair service. Pricing will depend on the complexity of the work.
Take care … of the product
Each handmade piece comes with a jewelry box, it is best to always store it in this is a dry and dark place. This will also prevent the jewel from possible scratches.
Each handmade piece comes with a soft cloth, it is advised to use this when cleaning it. Do not use any cleaning products or soap.
It is best not to wear the piece for any physical activity or when bathing. Sweat, water, soap and any other liquids or to be avoided.
When buying a ring, it is important to know the right size.
If you already own a ring of the correct size, you can measure the inner diameter of this ring.
If you do not already own a ring of the correct size, you can measure your finger by wrapping a piece of paper or around it. Place a mark where you feel it is the right size and measure the distance with a ruler in millimeters, this number is your correct size.
Circumference finger in mm – 1 ∅ ring in mm